Technical Support

Click here to e-mail a technical question.

or call any of the direct phone numbers listed below:

U.S. 1-866-236-4063
Europe: 353-91-751714
China: 86-21-5868-3688
Singapore: 65-6-745-0660

• Training

Request on-site training.

• Engineering Representatives

Local company liaison
Application review / product selection
Provide technical materials
Provide on-site product training and new product updates
Request for quotation
Representative nearest you can be found on our Rep/Distributor Lookup Tool

• Application Engineering Services

Application analysis / review
Get answers to technical questions
Coordinating customer testing
CSI, Cost Savings Investigation, program to analyze customer product.
Custom design and product development
Customer drawings
Free samples on standard (catalog) products
Solid modeling

• Technical Lab Services

Complete testing in accordance with NASM 25027, 45938 and ASTM as well as PEM fastener test specs and customer parameters.
• Mecahnical testing
• Tensile strength
• Compression
• In sheet performance
• Micro hardness (knoop, rockwell and superficial)
• Thermal cycling
• Image analysis
• Corrosion and plating issues and analysis

• Prototype Development Center

Shop equipped with latest CNC equipment to provide prototype or short run samples and necessary installation tooling.
Capabilities include:
• Turning
• Milling
• Drilling
• Reaming
• Punching
• Grinding

• Installation Equipment

We can assess your appliacation and recommend equipment that helps you achieve your lowest installed cost. PEMSERTER® Systems can be developed to handle multiple fastener types simultaneously or even In-die equipment to address challenging component handling and fastener installation.

• Web Tools - all links

• Complete CAD Library
• Conversion sheets
• Galvanic corrosion chart
• Plating specifications
• Environmental compliance reference tools
• Complete literature library
• Mil spec cross reference
• Tutorials
• Video / Animation